Terms & Conditions

These Terms and Conditions govern your use of the YOMO Bikes service and website. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.

Our Company www.yomobikes.co.uk is operated by BIKESTER LTD. We are registered in England and Wales under company number 14653967 with our registered office address at BIKESTER LTD, 128 City Road, London, United Kingdom, EC1V 2NX. Our VAT number is 445115319.

Contact Us: Email: info@yomobikes.co.uk

Material and Content The material and content contained within www.yomobikes.co.uk is made available for your personal non-commercial use only. Any other use of the material and content of the website is strictly prohibited.

Terms of Service

  1. Ordering Once you have identified the most appropriately sized bike using our PERFECT SIZE FINDER, you can order your bike and any accessories you’d like us to fit through our website. We offer free UK mainland delivery on all orders over Β£20.
  2. Our Contract Upon order placement, you'll receive a confirmation email. This is not an acceptance of your order. YOMO Bikes retains the right to accept or reject the order before processing. A dispatch email will confirm the contract once payment is approved and the order is processed and dispatched.
  3. Payment, Pricing, and Availability All details, descriptions, and prices on the website are aimed to be accurate and current, errors can occur. Payment methods and processing are as follows:
    • Website and Events: We accept Visa and Mastercard.

Should an item be unavailable, we'll contact you before the quoted delivery time expires.

  1. Fair Purchase Policy Bulk sales to other retailers or manufacturers for resale are not permitted. We reserve the right to refuse or cancel such orders.
  2. Delivery View our Delivery Page for further information.
  3. Right to Cancel You have the right to cancel your order within 14 calendar days under the Consumer Rights Act 2015. Contact our customer service team via email to cancel.
  4. Returns View our Returns Page for full details of our 30-day returns policy.
  5. Warranty View our Warranty Page for full warranty information.
  6. Reviews We share reviews to assist customers but reserve the right to refuse publication of reviews under certain conditions.
  7. Price Promotions Promotional prices usually apply to selected lines only and may end at any time.

Guarantee Your YOMO bike comes with a lifetime guarantee on frames and forks, and a 1-year guarantee on parts covering faulty manufacturing, exclusions apply.

Price Promotions

  • Promotional prices usually apply to selected lines only.
  • Promotions mayΒ end at any time.
  • No codes required at the checkout.
  • Discounted prices will be displayed on the product and category pages.
  • No adjustments on previous purchases.
  • Cannot be combined with any other offers, discounts or promotions..

    These terms and conditions aim to be straightforward. For further details or assistance, please contact our customer service team via email at info@yomobikes.co.uk. Your statutory rights are not affected by these terms and conditions.

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