Cookies
At YOMO Bikes, we value your privacy and strive to provide a seamless and secure user experience. This Cookie Policy explains how we use cookies and similar technologies to enhance your interaction with our website. By using our website, you agree to the use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help our website remember your preferences and provide a more personalized browsing experience.
Why We Use Cookies
- Essential Cookies: These are necessary for the core functionalities of our website, like logging into secure areas, using a shopping cart, or accessing location-based content.
- Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to optimize our site for better performance.
- Third-Party Cookies: These are set by other websites or services integrated with our website, like Google Maps or social media share buttons.
Information about Our Use of Cookies
Essential Cookies and Services
- Google Tag Manager: Enables the deployment and functioning of analytical and marketing cookies.
- Usercentrics: Monitors and reports which cookies are being used on our website and allows you to manage your cookie preferences.
- Maxmind: Identifies your approximate geographical location to provide country-specific content and refine store search results.
- Google Maps API/Google Maps Platform: Provides map functionality for store searches and location-based services.
Analytical/Performance Cookies
- Google Analytics (_ga, _gat, _gid, _gali): Collects anonymous data on how visitors use our website to help us improve user experience. Read more about Google's privacy practices.
Third-Party Cookies
When you click on links to other websites or social media platforms from our website, those sites may set their own cookies. We encourage you to read their cookie and privacy policies.
Managing Your Cookie Preferences
You can update your cookie preferences at any time by clicking on the green ‘thumb print’ icon at the bottom left of the window. Additionally, you can block or delete cookies through your browser settings.
Contact Us
If you have any questions or concerns about our cookie policy, feel free to contact us at info@yomobikes.co.uk.
Links to Other Policies
Last Updated
This Cookie Policy was last updated on 19.10.2023
YOMO BikeTRADE: FUN ON WHEELS THAT GROWS
Just as your little one sprouts up, their bike should too! With YOMO BikeTrade, upgrading to a bigger bike as your child grows is a breeze. We’re dedicated to ensuring every young adventurer has a perfectly sized, lightweight bike for their active, healthy lifestyle. With YOMO, the fun on wheels never stops.
HOW IT WORKS
ONLINE EXCHANGE
FIND YOUR NEXT BIKE:
Visit us at yomobikes.co.uk when it’s time for a bigger bike. Our extensive selection ensures you find the perfect ride. If you need help, our friendly support team is just a contact away.
START THE YOMO BIKETRADE JOURNEY:
After purchasing your new bike, fill out our simple Bike Return Form. Upon approval of your return form, we will send you a pre-paid return shipping label.
ELIGIBILITY FOR FREE RETURN SHIPPING:
To qualify for free return shipping, ensure your trade-up meets the following conditions:
1. TIMELY TRADE-UP: The trade-up request must be initiated within 24 months from the original purchase date.
2.BIKE CONDITION: The returned bike must be in good condition with only normal wear and tear.
RETURN AND UPGRADE:
Pack your old bike in the box your new bike arrived in using the return label provided, and ship it back to us. Bikes that do not meet the above conditions may incur a return shipping fee, which will be clearly communicated at the time of the trade-up initiation.
RECEIVE YOUR CREDIT:
Once we receive and inspect your old bike, you’ll receive a refund of up to 50% of the original purchase price, excluding any VAT, shipping charges, and accessories purchased with the bike. Please note, the actual credit might be lower than 50%, based on the assessed condition of the returned bike.
EXAMPLE:
ORIGINAL PURCHASE:
YOMO 14 Bike: £320 including VAT.
Helmet: £44.99 (not eligible for trade-up).
CREDIT CALCULATION:
Original Bike Cost (Excluding VAT): £320 / 1.20 = £266.67.
If in Excellent condition: Up to 50% of the original bike price (excluding VAT).
Example: £266.67 * 0.50 = £133.34 credit.
If in Good Condition: Up to 40% of the original bike price (excluding VAT).
Example: £266.67 * 0.40 = £106.67 credit.
IN-STORE EXCHANGE
Alternatively, visit our partner store, Cycling 2000, located at Business Park, Unit 1 Anglesey Road, Anglesey, Burton-on-Trent DE14 3LX, to exchange your bike. Here’s how it works:
BIKE INSPECTION:
Bring your old bike to the store where we will inspect its condition. The bike must be in normal operating condition with acceptable wear and tear.
CREDIT CALCULATION:
Depending on the condition of your returned bike, you will be eligible for a credit of up to 50% of your original purchase price. This credit will be applied as a discount towards the purchase of a new, larger YOMO bike. Please note, the actual credit might be lower than 50%, based on the assessed condition of the returned bike.
EXAMPLE:
ORIGINAL PURCHASE:
YOMO 14 Bike: £320 including VAT.
Helmet: £44.99 (not eligible for trade-up).
CREDIT CALCULATION:
Original Bike Cost (Excluding VAT): £320 / 1.20 = £266.67.
If in Excellent Condition: Up to 50% of the original bike price (excluding VAT).
Example: £266.67 * 0.50 = £133.34 credit.
If in Good Condition: Up to 40% of the original bike price (excluding VAT).
Example: £266.67 * 0.40 = £106.67 credit.